Background
From project delivery in Sydney to product and AI in Tokyo.
Most of my career has been project management. Product and UX came later, and for the past two years AI has been the whole focus.
Sydney · 2010–2015
Project delivery
IT infrastructure and service delivery projects for corporate clients, then running operations and delivery for remote monitoring and security systems. That’s where I learned to keep engineers, clients and executives talking to each other.
Tokyo · 2015–2019
Digital product
I ran three bilingual job websites for recruiters and job seekers, looking after the user experience, content and SEO.
Goodpatch · since 2019
Product and UX
Product and project manager at a UX/UI design consultancy. I lead research, design and development teams for clients in financial services, automotive and enterprise, often as the go-between for Japanese clients and overseas teams.
Now
Building with AI
I build production apps with AI. This year I shipped an iOS app for an enterprise client as the sole designer and front-end developer, working through AI agents. So the quality doesn’t come down to luck, I build my own skills and harnesses that check the work against a standard before I call it done.
Implementation and training
AI adoption
I help organisations put AI into everyday work, from workflow automation to agent systems, including a harness for a client’s business-development team. I also run AI training for people in every kind of role. The aim is that they can keep going after I’ve left the room.